Information We Collect
Personal Information
When you create an account or use our services, we may collect personal details including your name, email address, phone number, and business information. We also gather financial data that you choose to input for forecasting purposes.
Usage Information
We automatically collect information about how you interact with our platform. This includes page views, feature usage patterns, session duration, and technical data such as your IP address, browser type, and device information.
Financial Data
Our platform processes financial information that you voluntarily provide for forecasting and budgeting analysis. This may include revenue figures, expense categories, and business metrics. We never access your actual bank accounts or payment systems.
How We Use Your Information
Service Delivery: We use your information primarily to provide financial forecasting tools, generate reports, and deliver personalized budgeting insights.
Communication: We may contact you about service updates, security notifications, or respond to your inquiries.
Platform Improvement: Anonymous usage data helps us enhance our features and user experience.
- Process and analyze your financial data to generate forecasts
- Provide customer support and technical assistance
- Send important service notifications and security alerts
- Improve our platform based on user behavior patterns
- Comply with legal obligations and regulatory requirements
Your Rights and Choices
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information through your account settings or by contacting our support team.
Delete Your Account
Request complete deletion of your account and associated data. Some information may be retained for legal compliance purposes.
Data Portability
Export your financial data and forecasts in standard formats to use with other services or for your records.
Data Security and Protection
We implement industry-standard security measures to protect your information. All data transmissions use SSL encryption, and we employ multi-layered security protocols including firewalls, access controls, and regular security audits.
Your financial data is stored in secure, encrypted databases with restricted access. Our team follows strict confidentiality agreements, and we regularly update our security practices to address emerging threats.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide our services. Financial data may be kept for up to seven years to comply with Australian business record requirements. You can request earlier deletion of your data, subject to legal obligations.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share limited information in these specific circumstances:
- With trusted service providers who help operate our platform (hosting, analytics, support)
- When required by law, court order, or regulatory authority
- To protect the rights, property, or safety of Drive-profile, our users, or others
- In connection with a business merger, acquisition, or sale (with prior notification)
International Data Transfers
As an Australian-based company, we primarily store data within Australia. However, some trusted service providers may process data in other countries with adequate privacy protections. We ensure appropriate safeguards are in place for any international transfers.
Cookies and Tracking
Our website uses essential cookies for functionality and security. We also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Children's Privacy
Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or platform notifications at least 30 days before taking effect.
Privacy Questions or Concerns?
Contact our privacy team at help@drive-profile.com
or write to us at:
Drive-profile Privacy Officer
28 Ainslie Ave, Canberra ACT 2601, Australia
Phone: +61403189660